What makes a good salesperson?
A good salesperson has more to offer customers than an exciting pitch —they’re enthusiastic individuals with resilience and they take the time to get to know their customers’ needs, show empathy, and deal in a product in confidence. They also know how to handle rejection, and learn from both their most successful deals and ones lost.
Here are some characteristics that every good salesperson has.
Delightful
A positive first impression is important in establishing a professional relationship. As a salesperson, you should have a well-put-together appearance and an inviting demeanor.
Enthusiastic
Being a good salesperson means you’ll put in the work, even when it gets tough. Having motivation to get the job done shows that you are passionate.
Analytical
While friendliness is a good trait, you have to let your customers know you’re prepared, too. Customers want to make deals with salespeople who are dependable, fact-driven, and likely to ask questions and deliver answers they’re looking for.
Resilient
Sales numbers can vary from time-to-time, but that doesn’t deter a good salesperson. Instead of getting discouraged, you’ll rethink your game plan and get back to work.
Attentive
Good salespeople understand that each customer has different needs. Actively listening to their pain points can help you create a deal they’ll value.
Thorough
A good salesperson should be an expert in what they’re selling. Demonstrating that you’re knowledgeable makes you more reputable in the eyes of customers.
Empathic
Connecting to your customers’ emotions can tell you what they really want from a sale. By appealing to their sentiments, you can meet their needs in new ways.
Confident
This may seem obvious, but being confident in your product or service can make your customers feel more confident in it, too. The same can be said for how confident you are in yourself.
Adaptable
Sales is a pretty volatile profession, and good salespeople are adaptable to those changes. Being able to pivot your approach, or manage time shifts are very useful skills in this field.
Committed
Good salespeople aren’t quick to give up. It’s a tough profession, but those who are hungry to succeed will strive toward their goals.
Understanding the qualities that a good salesperson has is only the first step, and to become an effective one takes practice. The following list is divided into three sections: selling habits, tips, and life habits good salespeople share. Improve your strategy and become an effective salesperson with these tools.
By: Hubspot